Gas Safe certified engineers covering Sevenoaks and surrounding areas. All makes and models repaired. Free no-obligation diagnosis.
We recently attended a boiler breakdown in Sevenoaks where the homeowner had suddenly lost all hot water while heating continued to work. The fault was a blocked plate heat exchanger — a common issue on older combi boilers where limescale and debris gradually restrict flow through the secondary heat exchanger until hot water output drops to nothing. We cleaned and flushed the heat exchanger on site, restoring full hot water pressure within the hour.
A blocked plate heat exchanger is one of the most common combi boiler faults we see across Sevenoaks and TN13/TN14 — particularly in properties that have never had a scale reducer or inhibitor fitted. The fix is often straightforward, but left unchecked it can cause the heat exchanger to fail completely, turning a £150–£200 repair into a £400+ part replacement. If your combi is producing heating but no hot water, this is the most likely culprit. We carry common parts on the van and can usually resolve the fault on a single visit.
Most boiler faults can be diagnosed and fixed on a single visit.
Usually a diverter valve or blocked plate heat exchanger. We carry parts for all major brands and can fix most cases same-day.
Stuck diverter valve, faulty pump, or thermostat/control issue. We diagnose the exact fault before recommending any repair.
System leak, faulty PRV or waterlogged expansion vessel. We find the root cause rather than just topping up and leaving.
Ignition failure, frozen condensate pipe, or error code fault. We find the root cause and fix it properly, not just reset it.
Kettling, banging or gurgling usually indicates limescale build-up, sludge or a failing pump. We diagnose and advise on the best fix.
A pilot light that won't stay lit usually points to a faulty thermocouple or gas valve. Repairable on the same visit in most cases.
We'll always give you an honest answer at the visit.
As a rough guide: if your boiler is under 8 years old, a repair almost always makes sense. If it's over 12–15 years old with recurring faults, a new boiler is usually better value long-term — lower bills, manufacturer warranty and no more repair callouts. We'll quote for both options so you can make an informed decision.
New boiler installations from £1,800 fully fitted. Repairs quoted before we start — no hidden extras.
Fast, honest and fully certified.
We offer same-day callouts across Sevenoaks subject to capacity. Call early and we'll do our best to get to you that day.
All our engineers are Gas Safe registered (938735). It's a legal requirement — always check before letting anyone work on your boiler.
57 Checkatrade reviews at 10/10 and 31 Google reviews at 5.0. Consistently praised for speed, honesty and clean workmanship.
We quote before we start. No call-out charges added afterwards, no surprises on the invoice.
88 reviews across Google and Checkatrade — consistently 5 stars.
"From the moment I got in touch, Alex was prompt in his reply, detailed quotation and booking our job in to replace the boiler pump and valves. Very polite, professional and a good competitive price. I would not hesitate to use him again and would definitely recommend him to family and friends should they ever need a gas plumber."
— Checkatrade ✓ Verified · TN14 (Sevenoaks)
"I was delighted with the work Alex recently did for me. He was polite, respectful and extremely professional along with excellent workmanship."
— Checkatrade ✓ Verified · TN13 (Sevenoaks)
Common questions about boiler repairs in Sevenoaks.
On a combi boiler this is almost always a diverter valve or plate heat exchanger issue. The diverter valve switches the boiler between heating and hot water mode — if it sticks in the heating position, you get hot radiators but no hot water. A blocked plate heat exchanger causes similar symptoms. Both are repairable on the same visit in most cases.
We offer same-day availability subject to capacity. For urgent no-heat or no-hot-water callouts in Sevenoaks, call us as early as possible on 07415 078644 and we'll do our best to attend the same day. Non-urgent repairs can usually be booked within 1–2 days.
We quote a fixed price for the repair before we start — there are no hidden call-out fees added on top. If we attend and the boiler turns out to need a part we don't have on the van, we'll give you a clear quote for the return visit before we leave.
Yes — HeatCool is Gas Safe registered (no. 938735). You can verify this at gassaferegister.co.uk. It's a legal requirement for any gas boiler work, so always check before letting an engineer start work.
Yes — as well as Sevenoaks we cover Riverhead, Dunton Green & Kemsing, Sevenoaks, Tonbridge, Borough Green and the surrounding Kent postcodes. Call us to confirm we cover your exact location.
We cover the full TN13, TN14 and TN15 area and beyond. Click your town for a dedicated page.